Lebara roaming explained for international & EU countries (2024)

By Adrian Vincent - 30 Oct 2023, 18:09 Lebara roaming explained for international & EU countries (1)

All Lebara plans include free EU and India roaming. You will be able to use your regular allowances at no additional cost.

For countries outside the EU and India, you will be charged at an out of plan rate. Countries are grouped into zones, which determine the rate you will be charged.

Lebara do not have any plans to introduce EU roaming charges. You can continue to roam for free, despite Britain leaving the EU.

Contents

  • What’s the best Lebara SIM for roaming?
  • Lebara EU roaming - after Brexit
  • Lebara free roaming in India
  • Lebara roaming fair usage policy
  • Can I roam outside the EU with Lebara?
  • Lebara Zones
    • Lebara Zone 1
    • Lebara Zone 1 EEA
    • Lebara Zone 2
    • Lebara Zone 3
    • Lebara Zone 4
  • Can I get 5G when roaming with Lebara?
  • Lebara Mobile data bolt-ons
  • FAQs
    • Can I roam for free in the EU with Lebara?
    • How can I setup my phone to roam with Lebara?
    • Will I be charged if I go over my allowance when roaming with Lebara?
    • Can I tether to other devices when roaming with Lebara?

What’s the best Lebara SIM for roaming?

All Lebara SIMs include free EU roaming, which allows you to use your regular allowance within 35 European destinations at no additional cost.

See our Lebara SIM Only deals to compare the cheapest plans for roaming. Lebara SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 15.

Lebara EU roaming - after Brexit

Lebara roaming explained for international & EU countries (2)

With Lebara, all plans include free EU roaming, which allows you to use your regular allowance within 35 European destinations at no additional cost.

You will be able to use your allowances as if you were at home, including data, minutes and texts.

Despite Brexit, Lebara do not have any plans to introduce EU roaming charges.

If you have an unlimited data plan, the maximum amount you can use per month in the EU is 30GB - if you need more than this, you can buy a 5GB data add-on for £10.

In accordance with the fair usage policy, your roaming usage cannot be greater than your average UK usage within a 120 day period. If Lebara believes your EU roaming usage is greater than your average UK usage, you will receive a warning, followed by a surcharge:

  • 0.20p per MB (equivalent to £2 per GB)
  • 0.04p per second for outgoing calls (equivalent to 2.4p per minute)
  • 0.01p per second for incoming calls (equivalent to 0.6p per minute)
  • 0.8p per SMS

The maximum amount you can be charged when roaming is £42 per month (deducted from any pay as you go credit that you may have), after which your services will stop working until you contact Lebara to remove the limit or wait for the next monthly billing period.

You can roam for free within the following 35 European destinations:

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Cyprus
  6. Czech Republic
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Greece
  13. Hungary
  14. Ireland
  15. Italy
  16. Latvia
  17. Lithuania
  18. Luxembourg
  19. Malta
  20. Netherlands
  21. Poland
  22. Portugal
  23. Romania
  24. Slovenia
  25. Slovakia
  26. Spain
  27. Sweden
  28. Iceland
  29. Liechtenstein
  30. Norway
  31. Gibraltar
  32. Reunion
  33. Mayotte
  34. Guadeloupe
  35. French Guiana and Martinique

Lebara free roaming in India

Lebara roaming explained for international & EU countries (3)

If you’re travelling to India, you can use your regular data allowance for free.

If you go over your allowance, you can buy a 5GB data add-on for £10.

If you have an unlimited data plan, you will be limited to 30GB per month, however you can buy a 5GB data add-on for £10 for additional data.

As for calls and texts, you will be limited to 200 minutes and 200 texts within India and back to the UK, regardless of your regular allowance. If you go over this limit, you will be charged 10p per minute and text, which will come out off your pay as you go allowance.

Lebara roaming fair usage policy

When roaming in the EU, your roaming usage cannot be greater than your average UK usage within a 120 day period. If Lebara believes your EU roaming usage is greater than your average UK usage, you will receive a warning, followed by a surcharge:

  • 0.20p per MB (equivalent to £2 per GB)
  • 0.04p per second for outgoing calls (equivalent to 2.4p per minute)
  • 0.01p per second for incoming calls (equivalent to 0.6p per minute)
  • 0.8p per SMS

If you have an unlimited data plan, you will be limited to 30GB per month. However, you will be able to purchase a 5GB data add-on for £10 for additional data.

The maximum amount you can be charged when roaming is £42 per month (deducted from any pay as you go credit that you may have), after which your services will stop working for the remaining month. You can remove the £42 limit by contacting Lebara.

Can I roam outside the EU with Lebara?

You can roam in most countries outside the EU with Lebara, however you won’t be able to use your regular allowances (except India - see above).

Instead, you will be charged at an out of plan rate, which varies depending on the country you are visiting.

The maximum amount you can be charged when roaming is £42 per month (deducted from any pay as you go credit that you may have), after which your services will stop working. You can remove the £42 limit by contacting Lebara.

With Lebara, countries are divided into zones, which determine the rate you will pay when roaming.

Calls

FromZone 1Zone 1 EEAZone 2Zone 3Zone 4Receiving
Zone 1UK rateUK rate£2.99 / min£1.99 / min£2.99 / minUK rate
Zone 1 EEAUK rateUK rate£2.99 / min£1.99 / min£2.99 / minUK rate
Zone 2£1.99 / min£1.99 / min£0.99 / min£1.49 / min£2.99 / min£0.99 / min
Zone 3£1.49 / min£1.49 / min£1.49 / min£1.49 / min£2.99 / min£1.49 / min
Zone 4£3.49 / min£3.49 / min£2.99 / min£3.49 / min£1.99 / min£1.49 / min

Texts

FromZone 1Zone 1 EEAZone 2Zone 3Zone 4Receiving
Zone 1UK rateUK rate49p / text49p / text49p / textFree
Zone 1 EEA15.8p / text15.8p / text49p / text49p / text49p / textFree
Zone 249p / text49p / text49p / text49p / text49p / textFree
Zone 349p / text49p / text49p / text49p / text49p / textFree
Zone 449p / text49p / text49p / text49p / text49p / textFree

Data

Zone 1Zone 1 EEAZone 2Zone 3Zone 4
UK rateUK rate£0.09 / MB£0.09 / MB£0.09 / MB

Lebara Zones

Lebara roaming explained for international & EU countries (4)

The following lists show which zone each country belongs to:

Lebara Zone 1

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Cyprus
  6. Czech Republic
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Greece
  13. Hungary
  14. Ireland
  15. Italy
  16. Latvia
  17. Lithuania
  18. Luxembourg
  19. Malta
  20. Netherlands
  21. Poland
  22. Portugal
  23. Romania
  24. Slovenia
  25. Slovakia
  26. Spain
  27. Sweden
  28. UK

Lebara Zone 1 EEA

  1. Iceland
  2. Liechtenstein
  3. Norway
  4. Gibraltar
  5. Reunion
  6. Mayotte
  7. Guadeloupe
  8. French Guiana and Martinique

Lebara Zone 2

  1. Australia
  2. New Zealand
  3. Singapore
  4. South Africa
  5. San Marino
  6. Taiwan
  7. Thailand

Lebara Zone 3

  1. Albania
  2. Andorra
  3. Bosnia
  4. Canada
  5. Faroe Islands
  6. Monaco
  7. Switzerland
  8. USA
  9. Vatican City
  10. Isle of Man
  11. Guernsey
  12. Jersey

Lebara Zone 4

  1. Afghanistan
  2. Algeria
  3. American Samoa
  4. Angola
  5. Anguilla
  6. Antarctica / Norfolk Islands
  7. Antigua and Barbuda
  8. Argentina
  9. Armenia
  10. Aruba
  11. Ascension Islands
  12. Azerbaijan
  13. Bahamas
  14. Bahrain
  15. Bangladesh
  16. Barbados
  17. Belarus
  18. Belize
  19. Benin
  20. Bermuda
  21. Bhutan
  22. Bolivia
  23. Botswana
  24. Brazil
  25. Brunei Darussalam
  26. Burkina Faso
  27. Burundi
  28. Cambodia
  29. Cameroon
  30. Cape Verde
  31. Cayman Islands
  32. Central African Republic
  33. Chad
  34. Chile
  35. China
  36. Colombia
  37. Comoros
  38. Congo
  39. Cook Islands
  40. Costa Rica
  41. Cuba
  42. Democratic Republic of the Congo
  43. Diego Garcia
  44. Djibouti
  45. Dominica
  46. Dominican Republic
  47. East Timor
  48. Ecuador
  49. Egypt
  50. El Salvador
  51. Equatorial Guinea
  52. Eritrea
  53. Ethiopia
  54. Falkland Islands
  55. Faroe Islands
  56. Fiji
  57. French Polynesia
  58. Gabon
  59. Gambia
  60. Georgia
  61. Ghana
  62. Greenland
  63. Grenada
  64. Guam
  65. Guatemala
  66. Guinea
  67. Guinea Bissau
  68. Guyana
  69. Haiti
  70. Honduras
  71. Hong Kong
  72. Iceland
  73. Indonesia
  74. Iran
  75. Iraq
  76. Israel
  77. Ivory Coast
  78. Jamaica
  79. Japan
  80. Jordan
  81. Kazakhstan
  82. Kenya
  83. Kiribati
  84. Korea North
  85. Korea South
  86. Kuwait
  87. Kyrgyzstan
  88. Laos
  89. Lebanon
  90. Lesotho
  91. Liberia
  92. Libya
  93. Macao
  94. Macedonia
  95. Madagascar
  96. Malawi
  97. Malaysia
  98. Maldives
  99. Mali
  100. Mariana Islands
  101. Marshall Islands
  102. Mauritania
  103. Mauritius
  104. Mexico
  105. Micronesia
  106. Moldova
  107. Mongolia
  108. Montenegro
  109. Montserrat
  110. Morocco
  111. Mozambique
  112. Myanmar
  113. Namibia
  114. Nauru
  115. Nepal
  116. Netherlands Antilles
  117. New Caledonia
  118. Nicaragua
  119. Niger
  120. Nigeria
  121. Niue
  122. Oman
  123. Pakistan
  124. Palau
  125. Palestine
  126. Panama
  127. Papua New Guinea
  128. Paraguay
  129. Peru
  130. Philippines
  131. Puerto Rico
  132. Qatar
  133. Russia
  134. Rwanda
  135. Sao Tome and Principe
  136. Saudi Arabia
  137. Senegal
  138. Serbia / Kosovo
  139. Seychelles
  140. Sierra Leone
  141. Solomon Islands
  142. Somalia
  143. South Sudan
  144. Sri Lanka
  145. St. Helena
  146. St. Kitts and Nevis
  147. St. Lucia
  148. St. Pierre and Miquelon
  149. St. Vincent and the Grenadines
  150. Sudan
  151. Suriname
  152. Swaziland
  153. Syria
  154. Tajikistan
  155. Tanzania
  156. Togo
  157. Tokelau
  158. Tonga
  159. Trinidad And Tobago
  160. Tunisia
  161. Turkey
  162. Turkmenistan
  163. Turks And Caicos Islands
  164. Tuvalu
  165. Uganda
  166. Ukraine
  167. United Arab Emirates
  168. Uruguay
  169. Uzbekistan
  170. Vanuatu
  171. Venezuela
  172. Vietnam
  173. Virgin Islands British
  174. Virgin Islands United States
  175. Wallis and Futuna Islands
  176. Western Samoa
  177. Yemen
  178. Zambia
  179. Zimbabwe

Can I get 5G when roaming with Lebara?

5G is only available within the UK with Lebara. You cannot get 5G when roaming. The maximum signal you will receive when roaming is 4G.

Lebara Mobile data bolt-ons

Lebara roaming explained for international & EU countries (5)

If you're roaming in the EU or India and you run out of data, or you go over the 30GB limit for unlimited data plans, you can purchase a 5GB data bolt-on for £10, which will last for the remaining month.

You can purchase the data bolt-on from your Lebara account or by texting 5GB to 38885.

Lebara also has a 1GB data bolt-on for £3, however this only works within the UK, and will not work for EU roaming.

FAQs

Can I roam for free in the EU with Lebara?

Yes, all Lebara customers can continue to roam in the EU for free. You will be able to use your regular allowances, including data, minutes and texts.

How can I setup my phone to roam with Lebara?

Before roaming with Lebara, you must enable roaming in your phone’s settings.

For Android users:

  1. Go to Settings
  2. Go to Connections -> Mobile networks -> Roaming
  3. Enable Data roaming

For iPhone users:

  1. Go to Settings
  2. Go to Mobile data -> Mobile Data Options
  3. Enable Data Roaming

Will I be charged if I go over my allowance when roaming with Lebara?

Yes, if you go over your allowance when roaming in the EU, you will be charged at the same out of plan rate as if you were in the UK. Alternatively, you can buy a Lebara data add-on for additional data.

Can I tether to other devices when roaming with Lebara?

Yes, you can tether to as many devices as you like when roaming with Lebara. Any regular data limitations that apply when roaming will also apply when tethering.

Lebara roaming explained for international & EU countries (2024)

FAQs

Can I use Lebara data in Europe? ›

Good coverage: Lebara uses Vodafone's reliable network to provide excellent coverage across most of the UK – plus, its SIMs are 5G-ready too. Free roaming in Europe and India: Unlike most major networks, Lebara still offers inclusive roaming in Europe, as well as India.

What countries are included in Lebara international minutes? ›

These include Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, South Korea, Latvia, Lithuania, Luxembourg, Malaysia, the Netherlands, New Zealand, Norway, Poland, ...

Which countries are roaming free in EU? ›

The Roaming Regulation 2022 ((EU) 2022/612) bans roaming charges (Eurotariff) within the European Economic Area (EEA), which consists of the member states of the European Union, Iceland, Liechtenstein and Norway.

How to use Lebara International minutes? ›

Making an international call? Remember to dial the international code, followed by the country code and the mobile or landline number (without the zero at the beginning).

Can I use my data in Europe for free? ›

So, as long as you spend more time at home than abroad, or you use your mobile phone more at home than abroad, you are considered to be roaming. You will therefore be charged domestic prices for your calls, text and data use in the EU. This is considered a "fair use of roaming services".

Can I use my data in EU countries? ›

YES. Unless your mobile operator has explicitly told you that you have a roaming data limit, you can use the full amount of data under your domestic contract when you go to another EU country. Your operator can only apply a roaming data limit if you pay less than €1/GB.

Does Lebara have unlimited data? ›

Lebara offers four different unlimited data plans, two of which last for 30 days, so there's no contract – you're free to change or cancel the plan at any time. The other two last 12 months, but cost less per month for the equivalent plan.

Which SIM card is best for international calls? ›

Lebara and LycaMobile are both popular options, as overseas calls are included in your allowance. This covers calls to landlines and mobiles, as well as texts and data. However, big providers such as O2 and Vodafone also offer deals on international calling to help you stay connected.

Does Lebara support WiFi calling? ›

Wi-Fi Calling can be used in conjunction with all Lebara tariffs. Wi-Fi Calling can only be used in conjunction with Internet-enabled smartphones that support the Wi-Fi Calling feature.

Who does not charge for roaming in EU? ›

Mobile operators may offer free roaming voluntarily

As of September 2023, however, only O2 still offer surcharge-free roaming in the EU. Some other providers, including giffgaff, Lebara, and Plusnet, have also not reintroduced EU roaming charges.

How do I avoid roaming charges in Europe? ›

Tips on avoiding roaming charges
  1. What are roaming charges?
  2. Check your network's roaming rules before you leave.
  3. Check your destination abides by EU roaming rules.
  4. Download media and files at home.
  5. Don't opt out of data roaming spend caps.
  6. Look into local SIMs.
  7. Take particular care on cruises.
  8. Keep an eye out for free Wi-Fi.
Oct 9, 2023

Does receiving texts count as roaming? ›

This includes calls that you make and text messages that you send or receive. Fees can also apply to the data you use while roaming. For example, if you're not connected to a Wi-Fi network and you want to browse the Internet, you can use your data, but international roaming fees will likely apply.

What countries are included in Lebara International? ›

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, South Korea, Latvia, Lithuania, Luxembourg, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Romania ...

What is the difference between international minutes and roaming minutes? ›

Roaming covers all mobile communications made directly from a foreign country. In other words, SMS, MMS, calls and mobile data use made via a foreign mobile network at the time you are in that country. International, on the other hand, is the sending of SMS, MMS or calls from Luxembourg to other countries.

Why is my mobile data not working on Lebara? ›

First, turn you phone off and then back on again. Then check to see if your phone's mobile data feature is activated or deactivated. Please note that in your case, data should be activated and not deactivated. Look under "Cost control" in your my Lebara profile to see whether mobile Internet is activated.

Is eSIM available for Lebara UK? ›

If you consider their data allowance 'stingy' you may need to recalibrate your expectations and rely more on using wifi. No complains on value of Giffgaff or Lebara. Giffgaff does not offer eSims and Lebara offers eSims only to UK residents i.e. needs a UK home/apartment address.

How to check Lebara data balance in the UK? ›

How can I check my balance?
  1. Dial *#1345# and press the call button to see your balance on screen.
  2. Dial 5588 to listen to your balance.
  3. Log in to your MyLebara account online or via the app.

What is roaming data? ›

Data roaming is the use of cellular data services on a mobile device outside of the coverage area of the home network. This can result in additional charges from your mobile service provider, which can vary depending on the destination and the type of data usage.

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